Majority of orders are produced and shipped within 4 - 6 business days and delivered within 10 - 12 business days from the date ordered. Production times may vary if the provided photo does not meet our resolution requirements. Please allow additional time if you enhance your photo with a Special Effect.
Please note that during holidays, shipping may take slightly longer due to increased order volume. Please allow for up to 12 -14 business days during peak holiday seasons. To ensure your canvas arrives when you need it, please order 12 - 14 business days early to account for shipping.
If you have not received your tracking information from us after 10 days, there might be an issue with your photo. If there is an issue with the photo, such as low resolution or quality of the image, an automatic email will be sent to you requesting a new photo. These emails sometimes get caught in spam filters, so please make us a "trusted sender" to ensure you receive this important correspondence from us.